Shipping Policy

Shipping and Handling      

All Sales are Final, unless there is probable cause which deems necessary that there                            

are mitigating circumstances not warranted to the legitimacy of such a transaction.

 

Fraudulent Use of Credit Card

  Wrong Item or Quantity Shipped

  Damaged in Shipping

  Not Satisfied with Product

  Shipping Refusal

   

Fraudulent Use of Credit Card

If your Credit Card was used in error, in which someone other then yourself used your

Credit Card to make a purchase of Coog’s Finest products, we will gladly refund

your money. We only ask that we receive a copy of your Police Incident Report, and any

affidavits, or written statements to your Bank or Credit Card Company of the Fraudulent

activity prior to Refund.

Report the incident to the Police immediately, especially if it involves stolen Identification.                                                                                                                                         Obtain a copy of the incident report. Report all stolen cards to the issuers immediately, and request new Credit Cards. Follow up with written notification.                

Notify your Bank if Checks, Bank, or Credit Cards were stolen, and close your Account.                            

Be prepared to fill out affidavits of forgery to establish your Innocence for Banks,

Credit Grantors, and Recipients of stolen Checks and Credit Cards.

 

These institutions are joint victims with you and may suffer a financial loss as well.

If you use an ATM card for banking services, get a new card, account number, and password.

   

Wrong Item or Quantity Shipped

If we make an error with your order, please notify us right away                                                    

(within 7 days of receiving your shipment). We will remedy the                                                     

mistake with the correct product.

  Damaged in Shipping

  If your shipment was damaged in transit we will gladly send you a replacement.

 

Not Satisfied with Product

If you are not satisfied with any of the products shipped by Coog’s Finest, we will be happy

to refund your payment. Just contact Customer Service at (866) 879-2664 within 7 days

after the actual delivery date.

 

Note: Shipping charges for returned products to Coog’s Finest are the responsibility

of the customer.

You must return the original package with the remaining contents to the address listed on

your invoice and the reason for the return within 7 days of receiving the product.

After 7 days all Sales are Final.

 

Shipping Refusal

If your shipment arrives at the “ship to” destination and is refused, we will contact you

to verify the address and notify you of when a second delivery attempt will be made.

If we cannot reach you within one week, your order will be cancelled.